Posts tagged "archiving"

SMB Tech-Roll up: Facebook extends SMB reach, Microsoft Shifting SMB Strategy?

This week, Facebook takes more SMBs into more advertising markets in more cities, while HyperOffice finally releases its “no geek required” suite of collaboration tools for business users.


SMBs Target More Cities With Facebook

Facebook (news, site) has just announced the expansion of its advertising program that will enable SMBs  not only to target more cities and towns across the US and outside, but will also enable them to target audiences more accurately.

Facebook: targeting more cities and more markets for SMBs

In the latest move to expand its performance advertising program, Facebook is offering what it says is “thousands” of new cities in its self-serve advertising tool. Typically, Facebook isn’t giving a full list of which cities have been added, but you can check out the cities in a given area by signing up.

Guesstimates around the web at the beginning of this year put Facebook 2009 revenues at between US$ 600 – US$ 700 million, indicating the value ‘local’ advertising has for the the company.

By expanding the number of targetable cities though, it should be able to increase that figure dramatically as well as give SMBs access to towns and cities that they have not be able to access to date.

HyperOffice Releases Collaboration Suite

You may remember just before Christmas that HyperOffice (news, site) announced that it had issued a beta of a completely new AJAX version of its collaboration suite for SMBs. At the time the company said it gave users a whole new bunch of tools that provide a viable alternative to other collaboration suites from the likes of Google Apps to Zoho.

Well that release has just come out of beta and is available for current and business customers of HyperOffice, with a more generally available solution for home users available soon.

And one thing you can’t say about HyperOffice is that they’re being modest about what they think they’ve achieved. They describe it as a “re-invigorated, super-charged, eye-candy, ease-enhanced . . .new version [that] brings a gorgeous re-done interface, new features, more robust existing features, and scores of subtle changes and enhancements across the suite.”

At the time of the beta release of this “no geeks required collaboration suite” (the marketing is so good we just had to repeat it!) they outlined some of the things we could expect. These included:

  • Online database
  • Centralized online project management
  • Secure online document management
  • Outlook synchronization
  • Secure email hosting mobile suite

If you’re interested you can check it out on their website.

Dell Simplifies SMB Data Backup

Dell (news, site) and Symantec (news, site) have announced they are collaborating to help SMBs protect increasing amounts of business-critical data by introducing a new disk-based backup and recovery solution.

Entitled the PowerVault DL2100 and powered by Symantec Backup Exec 2010, it enables users to deploy and manage backup and recovery tasks, and reduce backup costs compared to tape-based solutions.

According to figures that came with the announcement, the average SMB has experienced three outages within the past 12 months, with the leading causes being virus or hacker attacks, power outages or natural disasters. But only 23 percent of SMBs back up daily and an average SMB backs up only 60 percent of their company and customer data.

The solution also integrates with new archive options for Windows file systems andExchange environments allowing SMBs to more efficiently manage their data lifecycles by setting automated retention periods to migrate older, less critical data over time to less expensive storage environments.

You can find out more about this on either companies’ websites.

Microsoft Drops SMB-market server

Microsoft  has announced that it is dropping its Essential Business Server(EBS) on June 30, a server designed specifically for the SMB and mid-market segment.

With support for up to 300 users, EBS filled a gap that had existed in Microsoft's SMB product portfolio, but the uptake on it wasn’t high enough to justify its use.

Microsoft said the decision was made because mid-size businesses are increasingly using management, virtualization and cloud computing to cut costs and boost efficiency. Because these features are already part of Windows Server 2008 R2, Microsoft System Center and the Microsoft Business Productivity Online Suite (BPOS), EBS has become redundant.

Microsoft insists that it's "fully committed" to SMBs, while a spokesperson said the decision "represents a natural market shift in midsize business' preferences toward creating their own IT solutions."

Idea2 launches cloud CRM

Cloud-based CRM solutions provider Idea2 has announced the general availability of its cloud-based Customer Relationship Management (CRM) solution for SMBs.

The company said Idea2 CRM solves implementation challenges such as technology isolation, lack of executive visibility and poor user adoption.

It organizes and synchronizes CRM with additional data assets such as Enterprise Resource Planning (ERP) and Finance to create a unified customer view.

It offers users:

  • a unified view of all information and interactions related to a customer in a 'social CRM' format
  • a role-specific interface
  • an information dashboard
  • integrated customer support that extends online.

No pricing details have been disclosed.

Banks Need More Security

New research shows that cybercriminals are hacking into the online bank accounts of SMBs at an unprecedented rate but banks are still failing to take proactive steps to protect them.

Carried out by the Ponemon Institute and Guardian Analytics across 500 executives and owners of SMBs in the U.S the figures show:

  • 55% of businesses reported experiencing fraud with 58% enabled by online banking activities.
  • 80% of banks failed to catch fraud before funds were transferred.
  • In 87% of fraud attacks, the bank was unable to fully recover assets.
  • 57% of businesses were not compensated by their banks.

The report concludes that banks need to evolve their definition of reasonable security and proactively invest in technology to better protect their online banking customers.

At present, U.S. law allow banks to place the burden on business owners for keeping assets managed via online banking secure.

Virtual Moment Rebrands as WebDAM, Focuses on DAM

Maybe it’s because of the growing popularity of SaaS, but Virtual Moment, LLC has announced that it is changing its ‘Doing Business As. . ‘(DBA) name from Spitfire Photo Pro to WebDAM, and said it will concentrate its resources on SaaS digital asset management (DAM).


As a completely hosted web-based DAM company, WebDAM offers its flagship product as hosted digital media management with full support — including storage, managing archiving, searching and retrieving functions to enterprises, as well as full collaboration capabilities.

Only two years old, the company said that the name change reflects its decision to concentrate on building the WebDAM brand, as well as a move from digital photo management into fully fledged digital asset management to the exclusion of everything else.

None of their existing customers, which include Stanford University, Inter-American Development Bank, or the Sodexo Corporation, will be affected by the move. New customers will all come in under the new brand and domain name.

They also say that the rebranding will be accompanied by a complete reorganization of resources that will enable development teams to create new products at a faster rate than previously.

What is WebDAM?

Let’s have a quick look at what they are offering. WebDAM is a web-based, hosted digital asset and image management product designed to give users access to web tools that will centralize, manage and distribute image files throughout an enterprise.

At the moment, the company concentrates on five main product areas. These include:

1. Centralized Database

All digital assets will be kept in the same area of the company’s centralized database that will enable users upload or access their assets from any browser and at any time of the day.

2. Online Collaboration Tools

Images and assets can be shared across an enterprise using distribution features that include lightboxes, high-res image download tools and email. Online reporting tools also gives users access to download reports with full tracking and defined access privileges

3. Search

Image retrieval based on automatic meta-tagging, using the companies new image searchtechnology which includes captioning abilities. Images can also be tagged using custom fields specified by company, division or department needs.

4. Brand application

Webcam feature comes with the ability to extend a company’s brand identify across entire image galleries with the help of technicians that ensure the brand is standardized across all your assets.

5. eCommerce

If required, users can also deploy an eCommerce add-on to create an integrated shopping cart directly from your online database. Users can set their own pricing and usage rules and dictate how orders are filled.

WebDAM is designed for organizations of all sizes with pricing based on disk space and user requirements.

GRC Roll-up: Data Security Tips, Data Storage NOT in the Cloud?

This week in GRC delivers data security tips, options for storing data off the grid and an executive shift in priorities.

Protect Your Data, Save Millions

There’s no doubt that breakdowns in data security can cost companies money. The Ponemon Institute, an organization dedicated to privacy, data protection and information-security policy has defined that number. From 2005 to 2008, average costs associated with data security breakdowns rose from US$ 138 per record to US$ 202 per record, or from US$ 4.45 million to US$ 6.65 million per incident.

And experts predict that 2010 could be just as costly. That is, unless companies start doing all they can to protect customer data. Among the steps they can take:

  • Implement an adequate encryption system that covers data in storage and when it’s being transmitted.
  • Check the security mechanisms in place for your customers’ networks to safeguard against hackers and security compromises.
  • Conduct independent tests of your system at least once a year and any time the infrastructure is updated.
  • Re-establish customer trust and confidence with transparency and public responsiveness.

Company Data Goes Back on the Shelf

Forget storing your data on the cloud. Some archival and storage companies are doing it themselves. By storing detailed information of what's in a box, along with the box's location on the shelves, in a company database, storage companies aim is to be able to not only provide off-site storage, but make it simple for companies to access their information when needed.

These off site storage options, which comply with HIPAA and other federal regulations, are gaining popularity, mostly because of space issues within organizations. As rent increases, companies may simply not have the money or room to house files. And while some are working to archive documents electronically, they are still seeking to house paper copies at a remote location for backup.

Executives Focused on GRC

According to a global survey by KPMG International, nearly two-thirds of executives say they are focused on converging their company's many governance, risk and compliance initiatives, to improve risk management and reduce costs.

It’s good news for GRC, which seems to be taking a priority at the executive level. What’s driving the shift in priorities? Everything from a need to simplify overall business complexity (44 percent), to reducing organizational risk exposure (37 percent) , to improving corporate performance (32 percent).

Executives also seemed clued-in to the benefits that GRC initiatives can deliver, citing the ability to identify and manage risks more quickly (59 percent) and improve corporate performance (39 percent).

Of course, acknowledging the significance of these initiatives on a survey is one thing. Actually doing them, is another.

HP TRIM 7 Provides Records Management for SharePoint

When HP (site) bought Tower in 2008 the reason they gave for doing so was to extend their reach in the information management market. The recent upgrade of the TRIM document management software to TRIM 7 fulfills that ambition by offering an integrated, full suite of solutions for eDiscovery, compliance, records management and archiving.

In fact with TRIM 7, HP has specifically focused on upgrading the records and archiving elements. In this respect, they have created software that enables organizations transparently manage all of their Microsoft SharePoint Server records in a single environment, regardless of the source of those records.

What this means is that it can now capture Microsoft SharePoint files and even entire SharePoint workspaces. It also comes with full DoD 5015.2 v3 certification, making it particularly attractive across the eDiscovery and compliance markets.

TRIM And SharePoint

That TRIM 7 focuses specifically on integrating its records and archiving abilities with SharePoint is not a surprise.

For those unfamiliar with it, TRIM software is an enterprise document and records management system with the ability to scale across large, distributed environments. It enables users to capture, manage and secure enterprise information, from electronic to physical records and from creation to eventual disposal.

When HP bought Tower and its Total Records Information Management (TRIM) in 2008 one of the features it was buying was TRIM’s SharePoint integration capabilities. Tower’s software was based on Microsoft Technologies and was a Gold Partner for SharePoint before the takeover.

This integration enabled HP to enter into the SharePoint eDiscovery and compliance world as so many organizations with SharePoint now find themselves having to look at compliance issues and SharePoint carefully.

TRIM 7 Modules

With the two new modules, HP TRIM 7 enables users capture, search and manage of all types of physical and electronic business information across Microsoft Office SharePoint Server 2007 and the upcoming SharePoint Server 2010.

The two new modules include

  • TRIM Records Management: Provides transparent access to all SharePoint Server content from the SharePoint Server workspace
  • TRIM Archiving: Archives specific list objects in SharePoint Server, or entire SharePoint Server sites, to HP TRIM.

While TRIM’s ability to capture SharePoint records and archive them is not new, up until now the information it could manage was restricted to documents and limited to manual entry.

However, now capture policies can be defined by administrators and can include information that is contained in wikis, blog entries, blog comments, calendar entries and workflow events.

There are other advantages too. They include:

  • Increased compliance and preparation for eDiscovery
  • Apply compliance policy management across the enterprise
  • TRIM can now manage the complete information lifecycle of corporate records
  • Prove the authenticity of information with version control, access control and audit trails
  • Support long-term information access in appropriate formats
  • Support FOI requests by easily finding, redacting and rendering information for secure release
  • Enforce a security structure that governs how information is used
  • Easy-to apply text‑based search capabilities and metadata
  • Apply lifetime policies seamlessly and manage all SharePoint

Given the number of organizations that are now using SharePoint and are considering SharePoint 2010, the new HP TRIM modules are quite timely and probably not the last module we are likely to see for TRIM.

Considering SharePoint does not have DoD 5015 certification for its built in records management capabilities — in SharePoint 2007 or SharePoint 2010 — many organizations using the platform will be looking for an integrated solution such as this one from HP.