Posts tagged "enterprise cms"

SAP Teams with Open Text for Digital Asset Management (DAM)

And for the third course, SAP will also be serving Open Text’s (site) Digital Asset Management (DAM) solution. Announced today, SAP and OTEX enter the third wave of the existing 20-year-long relationship by offering DAM as part of the global reseller agreement.

Open Text DAM Under SAP Brand

Before today, SAP has been reselling Open Text Document Access, Archiving and Invoice Management products under SAP branding. Most recently, SAP also started reselling Open Text ECM.

Open Text DAM for SAP, one of the components of the Open Text ECM Suite, will be positioned as part of marketing resource management (MRM) and intellectual property management (IPM) capabilities of the SAP Customer Relationship Management (SAP CRM) application. The new name has also been chosen: SAP Digital Asset Management application by Open Text.

What’s the Value Proposition?

Since Open Text DAM will be sold in conjunction with SAP CRM, SAP Digital Asset Management should be able to support the entire marketing process from planning, developing content, execution and results measurement.

Some of the product features include the ability to collect, manage, search and distribute various types of digital assets. Ingesting, logging, transcoding and archiving of rich media content is also part of the integrated offering.

SAP Intellectual Property Management application brings in the angle of organizing, collaborating and tracking digital content.

Trying to Solve DAM Challenges

The joint venture tries to focus on enterprise marketing departments and media/broadcasting/publishing companies that have a need for management (and re-use, as we know this is important) of large amounts of digital assets.

DAM is on the rise with increased adoption of digital marketing channels, yet many organizations are faced with challenges around standardized processes and proper tools for content asset creation, publishing, maintenance and distribution.


Visual Studio 2010 RC is Available, along with ASP.NET MVC 2 and a new Azure Toolkit

Visual Studio 2010 (site) is now out as a Release Candidate and available to everyone to try out. Keep in mind it will still have issues and if you want to do Azure or MVC development, there a few things you need to do.

Test and Report your Issues

Scott Gu indicated that the primary purpose for the early public release was to get the product tested as much as possible, particularly around performance and stability.

To run this version, you need to remove both Visual Studio Beta 2 and .NET 4 Beta 2. Also remember that Silverlight 3 and not Silverlight 4 is supported with the RC. Support for Silverlight 4 will come later.

If you do find an issue with this version, submit your bug report at the Visual Studio Connect site and drop Scott Gu an email ( with the pointer to the issue you reported as well.

Intellisense Crash Issue has been Fixed

One big issue that was identified after the RC release was that Intellisense was crashing Visual Studio 2010 RC. This appeared to happen on machines that have UI Automation enabled and certain devices — like the Tablet PC — connected.

A patch has since been created that you can download and install.

Windows Azure and ASP.NET MVC

A couple of other important notes. There is a new version of the Windows Azure Toolkit. Version 1.1 is for both Visual Studio 2008 and Visual Studio 2010 RC. There are a few bug fixes in this version in addition to a couple of new features.

Before you install version 1.1 you have to remove the version you have installed for Beta 2 of Visual Studio 2010. If you have any issues, there's a post on the blog Project Cool that may help.

And if you are one of the developers getting deep into ASP.NET MVC, there's an order to installing it and the Visual Studio 2010 RC that works best. Earlier this month, a second RC was released for MVC in response to customer feedback. But it's not MVC RC 2 that's in Visual Studio 2010 RC.

If you already have MVC RC2 installed and not Visual Studio 2010 RC then you are okay and don't have to do anything  — the installation process will recognize a newer version of MVC and won't install the old version. But if you installed VS2010 first, then you have to do some manual changes, as Phil Haack explains in this blog post.

Learn More

Want to learn a bit  more about the release candidate for Visual Studio 2010 before you download and install? There's a video on Channel9 with Visual Studio General Manager Jason Zander that explains some of the bug fixes and does a little demonstration.

xCMIS Fuels CMIS With Another Java Implementation

Following Apache Chemistry’s suit, another Java-based and open source implementation of the CMIS specification hit the streets. Meet xCMIS — a server side implementation of CMIS developed by eXo (site).

Currently in xCMIS 1.0 beta1, xCMIS supports eXo's Java Content Repository (JCR), third-party CMIS clients, new eXo CMIS client based on Google Web Toolkit (GWT), and an integration with the GateIn portal.

The implementation is done according to Content Management Interoperability Services (CMIS) version 1.0 draft 06 for REST AtomPub and Web Services (SOAP/WSDL) protocol bindings.

So far, the implementation (packaged as J2EE .war, or as an Apache Tomcat bundle) includes the following:

  • CMIS server
  • InMemory for testing purpose
  • Client for accessing CMIS-compliant repositories

eXo reports that it has tested their implementation with other CMIS clients, such as IBM CMIS Firefox Connector and CMIS Spaces Flex+AIR client.

Curious? Check out these resources:

HP TRIM 7 Provides Records Management for SharePoint

When HP (site) bought Tower in 2008 the reason they gave for doing so was to extend their reach in the information management market. The recent upgrade of the TRIM document management software to TRIM 7 fulfills that ambition by offering an integrated, full suite of solutions for eDiscovery, compliance, records management and archiving.

In fact with TRIM 7, HP has specifically focused on upgrading the records and archiving elements. In this respect, they have created software that enables organizations transparently manage all of their Microsoft SharePoint Server records in a single environment, regardless of the source of those records.

What this means is that it can now capture Microsoft SharePoint files and even entire SharePoint workspaces. It also comes with full DoD 5015.2 v3 certification, making it particularly attractive across the eDiscovery and compliance markets.

TRIM And SharePoint

That TRIM 7 focuses specifically on integrating its records and archiving abilities with SharePoint is not a surprise.

For those unfamiliar with it, TRIM software is an enterprise document and records management system with the ability to scale across large, distributed environments. It enables users to capture, manage and secure enterprise information, from electronic to physical records and from creation to eventual disposal.

When HP bought Tower and its Total Records Information Management (TRIM) in 2008 one of the features it was buying was TRIM’s SharePoint integration capabilities. Tower’s software was based on Microsoft Technologies and was a Gold Partner for SharePoint before the takeover.

This integration enabled HP to enter into the SharePoint eDiscovery and compliance world as so many organizations with SharePoint now find themselves having to look at compliance issues and SharePoint carefully.

TRIM 7 Modules

With the two new modules, HP TRIM 7 enables users capture, search and manage of all types of physical and electronic business information across Microsoft Office SharePoint Server 2007 and the upcoming SharePoint Server 2010.

The two new modules include

  • TRIM Records Management: Provides transparent access to all SharePoint Server content from the SharePoint Server workspace
  • TRIM Archiving: Archives specific list objects in SharePoint Server, or entire SharePoint Server sites, to HP TRIM.

While TRIM’s ability to capture SharePoint records and archive them is not new, up until now the information it could manage was restricted to documents and limited to manual entry.

However, now capture policies can be defined by administrators and can include information that is contained in wikis, blog entries, blog comments, calendar entries and workflow events.

There are other advantages too. They include:

  • Increased compliance and preparation for eDiscovery
  • Apply compliance policy management across the enterprise
  • TRIM can now manage the complete information lifecycle of corporate records
  • Prove the authenticity of information with version control, access control and audit trails
  • Support long-term information access in appropriate formats
  • Support FOI requests by easily finding, redacting and rendering information for secure release
  • Enforce a security structure that governs how information is used
  • Easy-to apply text‑based search capabilities and metadata
  • Apply lifetime policies seamlessly and manage all SharePoint

Given the number of organizations that are now using SharePoint and are considering SharePoint 2010, the new HP TRIM modules are quite timely and probably not the last module we are likely to see for TRIM.

Considering SharePoint does not have DoD 5015 certification for its built in records management capabilities — in SharePoint 2007 or SharePoint 2010 — many organizations using the platform will be looking for an integrated solution such as this one from HP.

IBM Offers Lotus Collaboration Solutions for iPhone, Mac

IBM (site) is making news at MacWorld, announcing a slew of new business tools optimized for the Mac and the iPhone. What's on the list? Let's have a look.

Making the iPhone Business Ready

Seems like the iPhone is overtaking the Blackberry as the preferred mobile tool for organizations today. IBM's announcement at MacWorld strengthens their belief that the iPhone and the Mac are becoming the "devices of choice for business people".

Including in the software offering:

  • Lotus Social Software: Collaboration is a key capability for mobile users and enterprises. At Lotusphere IBM announced Lotus Quickr andConnections for the Blackberry. Now they are also available for the iPhone and the Mac.
  • Lotus Sametime: Available for both the iPhone and the Mac, instant messaging helps save money on web conferencing and conference calls.
  • Lotus Notes and Domino: Domino apps are quickly "mobilized" through functionality known as xPages.
  • Lotus Symphony: Optimized for the Mac, IBM is demonstrating the beta version at MacWorld, including an investment calculator that shows the ROI achieved by switching to Symphony, their free productivity suite.

Lotus Quickr on iPhone

Supporting Partners Developing for Mobile Devices

IBM is also supporting partners who are developing mobile applications and other solutions for the iPhone and the Mac. Many of these are available on the iPhone App store today, including a partner solution called SnappFiles.

SNAPPS - SnappsFiles

SnappFiles is designed to work with Lotus Quickr, enabling both iPhone, iTouch and iPad users to access their Quickr places and files directly.

Another partner, Elguji Software, has built question and answer community software called IQJam — great for knowledge sharing — for Domino. This solution takes advantage of the xPages capability.

Elguji Software's IQJam

And, if you want to access your Notes Tasks and Notebook or other Notes applications and business apps, try out ITANA and iEnterprises offerings.

Get your Demos at MacWorld

All these solutions are being demoed at MacWorld this week at Booth 1284.

Oracle Supports Mobile, Embedded Apps with new Database Lite

The Mobile World Congress in Spain has only just opened and already news is just busting to get out. Oracle (site), for example, has just announced the release of its upgraded Database Lite, a solution that enables the deployment, development and management of applications for mobile and embedded environments.

The focus in this release has been support for synchronizing SQLite Database and Oracle Database. There are two principal upgrades:

  • The ability to synchronize data bi-directionally between SQLite database and Oracle Database
  • Access to a database even in the absence of a network connection

On The Road

The bottom-line result is that users will be able to access data unconstrained by bandwidth or network coverage giving them a similar user experience to users who are connected to the database.

The upgrades to Database Lite take another step in releasing site-based workers from their desks and putting them on the road, while at the same time ensuring that they can access any information they need regardless of physical location.

 … Workers need to be able to efficiently access data without interruption or hassle despite their physical location …[with this release} workers can now access their enterprise Oracle Database, no matter where their jobs take them,” said Marie-Anne Neimat, vice president Software Development at Oracle.

Oracle Database Lite 10.3

Oracle Database Lite 10.3Lite now comes with synchronization support for SQLite databases, multi-device user sharing, file based synchronization and support for RAC databases.

It consists of:

  • Oracle Database Lite Client: A small SQL database
  • Oracle Database Lite Mobile Server: Periodic synchronization allowing use in irregularly connected environments

With support for a number of platforms including 2003/XP/Vista, Redhat Linux, and Windows Mobile 5 and 6, it enables access to data while on the road with periodic updates to the Oracle database without any user actions.

It also comes with lifecycle management tools and scalable data synchronization as well as the detection and resolution of conflicting data.

New abilities that Oracle is underling as benefits with this upgrade include:

  • Device management that enables synchronization between the Database Lite Mobile Server, Oracle Database Lite Client databases and an Oracle Database.
  • Synchronization between SQLite client databases and an Oracle Database.
  • Enhanced security using a Common Access Card that requires user authentication using smart cards.
  • Device registration for common use of individual devices by several users.

Built for enterprises with a large number of devices across and outside the enterprise, Oracle Database Lite’s Mobile Server synchronizes huge amounts of data to a company’s Oracle database, and enables user access to that information when required.

If you’re interested, you can download it from the Oracle site, or check it out if you want to know more.

Day Gets ROI on CQ5, Reports License Revenue Growth

Day Sotware (site) released their 2H 2009 and end of year financial results. Major brags from the Basel-land include 27 new customers, increase in licensing revenue (yet again), regional markets expansion — and most of that thanks to CQ5.

CQ5 = Money (In and Out)

For those of you who might’ve been living under the rock lately, check out our coverage of CQ5 releases — 5.1, 5.2 and 5.3 — that Day has been churning out since November 2008.

CQ5 is really what’s keeping Day’s days brighter. Installed base re-orders for CQ5 are growing, and Day’s investment in innovation in Web CMS is paying off. According to the vendor, CQ5 has the fastest rate of adoption compared to any other prior release version.

Financial Highlights

Some number for financials geeks:

  • Total license revenue of CHF 9.2M for 2H 2009, representing a 65% increase compared to 2H 2008
  • Total license revenue for 2009 was CHF 16.5M against CHF 11.3M in 2008
  • Total revenue for 2009 of CHF 36.3M, an increase of 31% over 2008
  • Services revenue was at CHF 8.3M compared to CHF 6.8 in 2008
  • Product support revenues were up to CHF 11.5M in 2009
  • Cash went up 72% from a total of CHF 12.8M at the end of 2008 to CHF 22.0M in 2009
  • Operating income in 2009 was CHF 4.2M, equal to an 11% margin
  • Earnings per share are at CHF 1.82 compared to a sad per-share loss of CHF 4.55 in 2008
  • Sales and marketing expenses grew to CHF 11.4.M from 9.4M a year before.
  • Day is no longer in the red in the Income (loss) from continuing operations and Net Income (loss) lines.

Business and Partner Highlights

Even though Day is slowly moving towards a native Professional Services model, a lot of business in 2009 went to partners. Their channel-led sales model and a worldwide partner program for several interactive agencies, system integrators and regional partners account for about 60% of 2009 customer transactions.

In addition, Day continued its investment in new geographies in 2009, expanding operations in the U.K. and opening new Paris and Milan offices. Day is also paying much attention to the North American market with opening of a new North America headquarters in Boston, MA.

The Board of Directors saw some changes as well, as we told you last year.

Day's Plans for 2010

According to the company’s CEO Erik Hansen, Day plans to continue investment in CQ5 products. People-wise, the vendor also plans to continue investing in recruiting in sales, marketing and partners in both North America and Europe to grow license income and maintenance revenue.

Looks like more bright days will be coming up for Day. We’ll continue to watch them and report back to you.

Salesforce Introduces Universal Cloud Login With Ping Identity

The cloud just gets easier to use every day. This time it’s (site) and Ping Identity (PI) who have integrated Internet Single Sign-On products so that a single login to Salesforce will give users access to all other applications that they use in the cloud.

The result is that with Ping Identity's (site) Universal Login, Salesforce becomes the hosted identity provider, reducing license, infrastructure and ongoing maintenance costs of traditional identity stores.

Secure Ping Identity

We haven’t heard from Ping Identify in a while, so just a quick look at what they are doing with Salesforce. The principal thing they do is to address internet identity security requirements for Salesforce deployments.


At the moment, PI says it is the only vendor to provide complete support for the Sales Cloud, the Service Cloud and the cloud platform for building and running business apps.

Using either PingFederate‘s on premise software, or PingConnect — its on-demand software — users can easily access all of their Salesforce tools without the need to remember passwords and repeat logins. Ping also automates the Salesforce user account management process including account creation, modification and user account disablement.

Amongst the other applications that users will be able to access using this sign-on: Google Enterprise, WebEx, Concur and SuccessFactors. Ping Identity also supports business and consumer service providers, such as banks, online trading services and HR outsourcers.

But is deploying this just admitting that users can’t be bothered logging in to all the sites they need, or is there more to it? While it is quite frustrating having to log in a billion times everyday — security issues or no — there are a number of other reasons why deploying it might be worthwhile:

  • Provides immediate access to the Sales Cloud, the Service Cloud and the cloud platform for building and running business apps.
  • Multiple entry points including web browsers and mobile devices and it comes with a Salesforce Outlook plug-in. Works whether working through corporate network, or remotely.
  • Automatically disables accounts once a user has been deactivated.
  • Universal SaaS access that ties together different SaaS environments by managing user access and authentication in the cloud.
  • On-demand platform means deployment in days.
  • Provides a convenient, secure, central location for managing user access to Salesforce.

Moving To The Cloud?

In respect of SaaS and Cloud computing it is worth recalling that while many companies are still wary of storing information in the cloud,  the SMB IT and Hosted IT Index 2010 from Microsoft, shows that more SMBs surveyed in 2010 reported an increase in revenue than in 2008 with IT seen as critical to their business success.

However, while there is long-term potential for storage-as-a-service, another recent Forrester report,  sees issues with guaranteed service levels and security as things that still need to be addressed before companies move in that direction.

Maybe Ping Identity’s UL is one step down the road to dealing with the security issues at least.

SharePoint, Be My Valentine: From a Glorified Network Share to an Enterprise Platform

How did you celebrate Valentine’s Day? Red roses? Fancy dinner? Perhaps, a romantic movie date? I spent mine with family and SharePoint friends over dim sum (coincidentally it’s also Lunar New Year’s day too!).

As I was reminiscing how the relationship I have with my wife has blossomed through the years, it dawned on me that it mirrors how SharePoint should evolve in enterprises today.

The First Date

I remember asking my wife out for a date to get to know her better. We had lunch at Avra’s in New York City. With SharePoint, IT would typically install it initially as a Proof of Concept (POC) to see the possibilities it can bring with the full knowledge that it might just be a one time, go nowhere endeavor.

Going Steady

After going out for a few more dates, my wife (then girlfriend) and I made the conscious decision to be exclusive to each other. The level of commitment has been elevated.

Your organization feels good enough about SharePoint after the POC and now is ready to use it for a limited audience to validate the benefits it can provide. This is typically known as a pilot deployment.

During this stage, the most common SharePoint application is to improve collaboration and document management practices. Out of the box features like sites, document libraries, meeting workspaces and discussion boards supplement traditional file sharing over email or network shares.

Caught Off Guard

It wasn’t necessarily planned nor expected, but a few months after our first date our relationship moved to the next level. I was always invited to her family’s activities; she got to know and interact with my friends.  in short, we became a part of each other’s lives more ways than one. I remember thinking to myself “…this is a good thing! Our relationship is maturing.” Along with this, unspoken expectations grew in ways I never envisioned — more responsibilities eased into the relationship without clearly defining it.

Isn’t this so true with SharePoint? The initial intent of improving traditional collaborative practices for a small group grows into so much more. Your ‘pilot deployment’ magically becomes a ‘production Intranet’; users’ enthusiasm leads to rapid adoption and, typically, proliferation of information silos.

What do you do? What happens when you leave SharePoint as it is and let it grow ‘organically’? What kind of reaction will you get if SharePoint is removed?

Settling Down

After almost a year of dating, my wife and I took the plunge and got married. This is where the rubber meets the road. We could’ve maintained our relationship in a ‘dating mode’, however, we knew that taking the next step will bring lifelong joy and happiness for the both of us. We also knew that it was not going to be a smooth ride, the adjustment to complete commitment can be challenging.

How about you?

Do you find your organization only scratching the surface of SharePoint and not sure how to get to the next level?

Managing the shift from SharePoint as a local application environment to a strategic enterprise platform requires a balance between ensuring business groups can readily leverage SharePoint and ensuring that the resulting SharePoint environment is manageable and effective for the enterprise.

The first step in making the change from SharePoint involvement to commitment is the realization that SharePoint isn’t just another tool in the IT toolbox. It transcends traditional IT tools and is an enterprise platform. It is helpful to restate Microsoft’s simple, yet far reaching definition of SharePoint 2010:

The Business Collaboration Platform for the enterprise and the web

The implications to this are significant. It means that the organization has to have a deep and committed relationship with SharePoint not only in IT, but at all levels of the business.

Realizing true benefits from the platform will require complete organizational adoption

IT has to be trained to implement and support SharePoint as a platform, not just another tool. This means most of IT needs comprehensive SharePoint training/certification as it relates to their role. Here’s the tough part — there isn’t a direct mapping of roles. Responsibilities are now distributed in different ways and across the entire organization (this clearly resonates in marriage).

For example, a network admin that manages security of the network share will have to redefine her job since, with SharePoint, file management is more distributed. Now the actual owner of that data has some responsibility for who has access to it, how it is attributed, where it is stored, retention objectives, etc. Obviously non-IT users have to have the training and support to be effective with their new responsibilities as well.

Organizational Priorities

What is next will be determined by organizational priorities. You may want a particular ‘point solution’ that is compelling enough to push to the top of your priority list. Alternately, you may follow a more traditional adoption plan — again based on priorities, organizational change capacity, budget, etc — and might include:

  • Intranet
  • Project Management System
  • Business process automation with workflows
  • System integration
  • Custom application development

Successful long-term relationships don’t happen in a day and complete organizational integration of SharePoint will take some time as well. Planning for a good foundation is critical to future success.

However, you can’t know everything you will possibly do with the platform, so don’t try. Like growing a family, a good strategic plan — when to buy a house, saving for children’s education, etc — is required and should allow for growth and change.

To build this solid foundation, here are a few tips for your strategic SharePoint roadmap:

  1. Gain executive commitment to SharePoint as a platform
  2. Engage experienced professionals in implementing SharePoint as an enterprise platform
  3. Reach out to the business and identify pain points that can be addressed by SharePoint
  4. Implement SharePoint in phases — keep phases manageable so each can be a win which promotes better buy-in and adoption
  5. Draw the line if/when SharePoint will be an enterprise platform vs a single point solution
  6. Plan for periodic changes at least annually: stop, re-assess, prioritize business needs, reality check, reinvest into SharePoint

You Had Me At Hello

Looking back, I could’ve decided not to pursue a long-term relationship with my wife — but I didn’t. The commitment (time, money, emotions, etc) I’ve put in through the years has been well worth it in the long run. And I hope your organization treats SharePoint the same way.

Lastly, here’s a great article on why SharePoint is a woman.

Attivio Announces High Sales, New Partnerships and Plum Award(s)

With search such a hot topic these days for both enterprise content management and web content management, it's probably not such a stretch that a provider of unified information access solutions, like Attivio (site), is doing so well.

Record Sales, New Clients

Attivio's fiscal year ended last month and the results were pretty impressive. According to the company which is not a public company, so we can't provide details, sales growth of 334% was achieved over the previous year.

They also doubled their client base and brought some major new clients (but we aren't going to name names, you'll have to head over to the Attivio website if you want those). We do know, however, that Attivio now has clients on three continents, so they are getting around.

Partnerships Help Deliver The Platform

A couple of new partners joined Attivio this year to help deliver their solution. These included Accenture, Ness, and Netezza. Attivio implements their solution primarily via system integrators, like Accenture.

Netezza, a provider of data warehousing and analytic appliances, has added Attivio's Active Intelligence Engine (AIE) to their TwinFin data warehouse appliance.

A Red Herring

One of the must-have awards is the Red Herring Global 100 and Attivio is pleased to be among the 99 other vendors in that list.

In addition to that award, the company was also recognized as "Cool Vednor in BI and Perfromance Management" by Gartner, a company with an "innovative technology" by the 451 Group Report, and a trend setter in the Trend Setting Product category by KMWorld.

There's a couple of other awards in there, but you get the point.

Taking Search to New Levels

Attivio's goal is to solve one basic problem, understanding what the customer is saying. To do that they bring together the worlds of business intelligence, data warehousing and enterprise search (also called information access) using their The Active Intelligence Engine platform.

In an interview with Attivio CTO Sid Probstein, Mike Vizard if IT BusinessEdge said this:

At the end of the day, says Probstein, the fundamental issue that Attivio is trying to solve is that most knowledge workers spend more time gathering data than analyzing it. Unfortunately, it seems like the vast majority of our enterprise applications are about gathering more data than ever, rather than trying to make sense of it.