Posts tagged "gilbane"

We'll Always Have (Gilbane) Boston

Remember that heartbreaking scene from Casablanca? Well, we won't have Paris, but we will have Boston and Gilbane Boston to get together and do the industry talk. Won't be as dramatic as the Rick-Ilsa exchange, but definitely fun and informative for all of you content management professionals. 

Now, now… Here's looking at you, kid. Do you have #gilbaneboston on your calendar? Here's why you should and what to look forward to.

The conference for content management professionals will last for two days. You can still get a free Technology Showcase Pass that includes two Keynotes, nine Product Labs and full access to the exhibit area, as well as the conference reception on December 1.

Here's a peek into what to expect from the conference:

Wednesday - December 1, 2010

  • Opening keynote session with Marie Williams, Senior Director, Web Innovation, Global Online Services, Hilton Worldwide; Keith Cook, Global eBusiness Officer, ACE Group and Aaron Hill, Senior Director, Online Strategy & Services, SAS
  • Product Labs starting at 11:00am
  • Second Keynote — Industry Analyst Debate "What’s Real, What’s Hype, and What’s Coming" — with Hadley Reynolds, Director, Content & Digital Media Technologies, IDC; Stephen Powers, Senior Analyst, Forrester; Scott Liewehr, Senior Consultant, Web Content Management, Gilbane Group; Tony Byrne, Founder, The Real Story Group; Kathleen Reidy, Senior Analyst, 451 Group
  • Expo area and networking - 10:00am to 6:00pm
  • Reception, technology demos, networking - 5:00pm to 6:00pm

Thursday - December 2, 2010

  • Product Labs starting at 8:30am
  • Day-long conference sessions
  • Lunch Reception, Technology Demos, and Networking from 12:30pm to 2:00pm
  • Expo Area and networking at 10:40pm to 2:00pm

And here are some helpful links:

See you in Boston!

Jeremiah Owyang, Dan Rasmus to Keynote #GilbaneSF

The registration for Gilbane San Francisco Conference is in full swing. For those of you coming out to the event, don’t miss the keynote sessions presented by visionaries Jeremiah Owyang and Dan Rasmus.


Keynote Sessions

If you’re not following Owyang on Twitter (@jowyang), drop everything right this minute and go follow the guy. At Gilbane SF, Owyang will talk about customer engagement and collaboration in the workplace.

As an analyst at Altimeter Group (and formerly at Forrester), Owyang brings a wealth of knowledge to the table. “If you want to know how companies are actually using social and web tools to engage with customers, Jeremiah is the go-to guy,” promises Gilbane SF.

Dan Rasmus (@DanielWRasmus), a known strategist (self-proclaimed futurist) and author, really knows the knowledge worker in and out based on his experience as an analyst, consultant and a former director of business insights for Microsoft.

Rasmus is scheduled to shed light on how collaboration in the workplace is evolving in cross-border, cross-culture environments and how to design efficient and comfortable workplace experiences.

Industry Analyst Debate: What's Real, What's Hype and What's Coming

Yes again, expect a debate by industry analysts from different walks of web content management life about critical content and information technologies or strategies. This session’s panelists include Frank Gilbane, president, Gilbane Group; Rob Koplowitz, principal analyst, Forrester; Hadley Reynolds, research director, Search & Digital Marketplace Technologies, IDC; Tony Byrne, founder, The Real Story Group & CMS Watch; Scott Liewehr, senior consultant, Web Content Management, Gilbane Group.


  • What: Gilbane SF with 4 tracks and more than 40 sessions
  • When: May 18-20, 2010
  • Where: The Westin Market Hotel in San Francisco
  • Why: ‘Cos it rocks
  • Registration
  • Conference schedule
  • Pre-conference workshops
  • Twitter: @gilbanesf and hashtag #gilbanesf
Are You Coming to Gilbane San Francisco 2010?

We are. Even though the Gilbane Group (site) was recently acquired, the show must go on.

Gilbane San Francisco, scheduled for May 18 - 20, has just opened up for registration. The conference promises four tracks to serve specific roles in the organization (marketing, IT, a business unit, or an internal function):

  1. Customers & Engagement
  2. Colleagues & Collaboration
  3. Content Technology
  4. Content Publishing

If previous Gilbane shows are any indication (check out our coverage of Gilbane SF and Gilbane Boston 2009), this one promises to have something interesting for everyone in the web content management industry and beyond. Gilbane SF 2010 will feature around 40 sessions, panel discussions, workshops, product labs and more.

Here’s some helpful information for you to check out the event and to register:

See you in San Francisco. Be sure to wear some flowers in your hair ;)

Gilbane Acquired by Analyst Firm Outsell

One of the most known analyst firms — the Gilbane Group (site) — has been on the research and consulting market since 1987. Today marks another historical point for the firm – their acquisition by Outsell, Inc., a younger analyst company that was founded in 1998. The transaction between the two started at a breakfast meeting one day and has been in discussions for the past 5 years. We talked to Frank Gilbane, who gave us some insight into the merger.

Who is Outsell

Never heard of Outsell, Inc? It’s a research and advisory firm for the information and publishing industries with offices in Burlingame, CA, and London, UK, and customer base full of C-level folks.

How Gilbane and Outsell Come Together

Outsell is about 10 times bigger than Gilbane as an organization, but the brand is not very known. Hence, no wonder that Gilbane is staying as brand.

The firm is also bigger in the media and web publishing space. About 70% of their business is selling information to publishing and media companies. Gilbane, on the other hand, majors (for about 70%) in selling information and consulting services across all types of enterprises, and only 30% is focused on the publishing business.

Similar to Gartner, Outsell’s business model is classic subscription advisory services with about 80% of business falling into this bucket, and the rest is being done in the area of custom strategic consulting. Most of Gilbane’s business comes from custom consulting.

According to Gilbane, the two firms complement each other, with Outsell focusing on business information, and Gilbane’s focus on content management technology. Together, they will provide everything about information, both its usage and surrounding technologies.

Under one umbrella, the joint headcount will be around 50, including full-time and contractor analysts on both sides. Gilbane's HR and finance personnel will be trimmed down and merged with Outsell.

How Customers Are Affected

Gilbane says customers will not see any difference in how Gilbane will operate from now on. Having access to Outsell’s research will be useful to Gilbane customers, he adds. So far, Gilbane customer reactions have been a la “business as usual.” Some of the common customers (there are about 3 of those) are probably on the even happier side.

Gilbane is expecting that some customers may think there will be a change of focus from web content management technologies, but he doesn’t foresee that.

What Changes

Initially, we are told not much is going to change. More integration between two organizations may come later.

One of the most visible changes will be new business cards for the Gilbaners, which will from now on say “The Gilbane Group, a division of Outsell, Inc.” Frank Gilbane remains the president.

The Gilbane conferences — Gilbane Boston and Gilbane San Francisco — are not changing, with the only exception that we will probably see more Outsell analysts as speakers and panelists. Gilbane also mentioned that they may beef up the publishing technology conference track.

For Gilbane, this transaction is a way to grow faster. As its founder notes, they have been doing everything organically. Therefore, the biggest challenge has been to keep up with a number of inquiries they get. Outsell’s sales people will step in to work on business development initiatives.

Among other recent consolidations in the research industry we’ve seen lately, the Gilbane acquisition is nothing alarming, but rather expected.