Posts tagged "web cms"

Visual Studio 2010 RC is Available, along with ASP.NET MVC 2 and a new Azure Toolkit

Visual Studio 2010 (site) is now out as a Release Candidate and available to everyone to try out. Keep in mind it will still have issues and if you want to do Azure or MVC development, there a few things you need to do.

Test and Report your Issues

Scott Gu indicated that the primary purpose for the early public release was to get the product tested as much as possible, particularly around performance and stability.

To run this version, you need to remove both Visual Studio Beta 2 and .NET 4 Beta 2. Also remember that Silverlight 3 and not Silverlight 4 is supported with the RC. Support for Silverlight 4 will come later.

If you do find an issue with this version, submit your bug report at the Visual Studio Connect site and drop Scott Gu an email (scottgu@microsoft.com) with the pointer to the issue you reported as well.

Intellisense Crash Issue has been Fixed

One big issue that was identified after the RC release was that Intellisense was crashing Visual Studio 2010 RC. This appeared to happen on machines that have UI Automation enabled and certain devices — like the Tablet PC — connected.

A patch has since been created that you can download and install.

Windows Azure and ASP.NET MVC

A couple of other important notes. There is a new version of the Windows Azure Toolkit. Version 1.1 is for both Visual Studio 2008 and Visual Studio 2010 RC. There are a few bug fixes in this version in addition to a couple of new features.

Before you install version 1.1 you have to remove the version you have installed for Beta 2 of Visual Studio 2010. If you have any issues, there's a post on the blog Project Cool that may help.

And if you are one of the developers getting deep into ASP.NET MVC, there's an order to installing it and the Visual Studio 2010 RC that works best. Earlier this month, a second RC was released for MVC in response to customer feedback. But it's not MVC RC 2 that's in Visual Studio 2010 RC.

If you already have MVC RC2 installed and not Visual Studio 2010 RC then you are okay and don't have to do anything  — the installation process will recognize a newer version of MVC and won't install the old version. But if you installed VS2010 first, then you have to do some manual changes, as Phil Haack explains in this blog post.

Learn More

Want to learn a bit  more about the release candidate for Visual Studio 2010 before you download and install? There's a video on Channel9 with Visual Studio General Manager Jason Zander that explains some of the bug fixes and does a little demonstration.

WordPress Treats VIP Users with Primo Hosting and Support

Are you among the WordPress.com (site) elite? The team behind the popular Web CMS just re-launched their VIP services, providing exclusive hosting and developer-to-developer support for high-profile and high-traffic sites.

WordPress.com – VIP Support and Hosting

Previously two separate sites for two separate services, the WordPress VIP perks are now a package deal. Check out the basics via video:

Essentially, WordPress.com VIP is designed to offer “rock-solid uptime” and other automated niftyness to WordPress.com users that bring traffic in by the millions, as well as some handy support for users that run and operate their own WordPress installs.

Also, everything is unlimited. As in: traffic, page views, uploads and storage space. Neat.

VIP 2010

WordPress says they have some exciting stuff in store for the VIP program this year, including a dedicated VIP Hosting Portal (complete with documentation of all special functions, theme and system info, and best practice coding guideless), and a streamlined ticketing system and support for a better look at general activity.

WordPress also plans to add some private forum features that will “make finding answers more efficient and provide our team clearer information that will make interactions better.”

Check out the details at the new VIP site.

Improving EdenWeb CMS: Usability, Marketing & Management

When we last visited the garden, we introduced the Eden Platform, a self-optimizing web content management system released by Preation. Designed to let entrepreneurs and marketers create and maintain an optimized website and generate more results without the need for any technical or web marketing expertise, Eden proved to be both affordable and useful.

Since then, the platform has seen a number of updates and enhancements directed at improving usability, marketing and website management. Let’s take a look.

May '09 — File Manager

The SaaS model CMS otherwise known as Eden Platform added functionality to their dashboard, which let users add and integrate marketing events (including Twitter and PRWeb), documents and other files from the file manager to pages.

The file manager interface was also upgraded, optimized to be more intuitive and user friendly. Page editing functionality was also improved so that anything pasted is properly formatted.

eden-pageediting.jpg
Image 1: The first step to adding content to the page is moving your mouse over the blue General button on the page editing interface. General content elements will be displayed. For example, most websites at least have the Content and Sub-Navigation elements.

July '09 — Page Tree

During the summer, the Eden Platform page tree was completely redesigned and improved, allowing users to expand and collapse the pages of a website's page tree. As well, the page tree now remembers how you left it and reloads with the last settings used.

eden-pagetree.jpg
Image 2: The page tree interface is one of the most powerful and flexible parts of Eden Platform.

Multiple documents can be loaded simultaneously via the file manager and a new forms module interface improved its design and functionality.

September '09 — Form, Email & Image Management

As autumn approached, the Eden Platform administrative area added support for Internet Explorer 8.0 and above. In the forms module, users can now include details submitted in a form in responder emails as well as deliver responder emails to the email address of the person who filled out the form.

eden-formsmodule.jpg
Image 3: Eden allows you to create the online forms you need to connect with your website’s visitors directly on your website.

Image Management

More updates to the file manager allowed users to import images from external web pages in bulk, simplifying the process of importing content from an old website into Eden Platform. Additional updates enabled resizing and cropping capabilities.

eden-importimages.jpg
Image 4: Upload one or more files directly from your computer or point Eden to a page on your existing website and it will import them for you.

December '09 — Affiliate Referral Program

Winter in Eden brought an affiliate referral program that allows users to share their unique affiliate URL. If referrals sign up for Eden, a user’s account will receive an automatic credit for commission.

January '10 — Domain Name Management

The New Year brought even more improved capabilities for the Eden Platform. Among the updates was a domain name management interface, which allow users to assign a domain name to an Eden website and apply additional domain names that will forward traffic to the website.

A new special content element, called an iFrame element, lets users add outside content to any page of an Eden site through an iFrame.

What does the rest of 2010 plan to bring for Eden?

A continued focus on site optimization and marketing strategies. The Eden blog has already tackled issues of customer retention, social media integration and email marketing. The future of Eden is poised for more updates and increased functionality.

Eliminating Bad Complexity

Good complexity leads to greater convenience, choice and options. Bad complexity leads to frustration, wasted time and wasted money.

Dimitris is a small business owner in Greece. According to a TIME article, he estimates he has paid "about a fifth of his revenue in bribes — to tax collectors, health inspectors, police and other officials". Small firms "are essentially obligated to conduct business this way," he says. "There are so many legal barriers to conducting business that they'll shut you down otherwise."

The Mystery of Capital by Hernando De Soto (see Amazon.com) is one of the most impressive books I have ever read. In it, De Soto comes up with a variety of reasons as to why some countries succeed while others fail. A core reason is corrupt, complex bureaucracy. The government acts as a parasite. It forces you to go through a whole host of unnecessary and complex steps if you want do anything.

If you want to buy land, set up a company, renew your driver's license, whatever, you will be forced to go through step after complex step. This is bad complexity and it exists so that you will require 'advice' from the corrupt official. Of course, a nice bribe will allow the official to ignore all these unnecessary steps, but then you're in their trap because they can force you to follow the letter of the law if they want to.

Many organizations have enemies within. Departments and divisions care only for themselves. They will introduce complexity that makes the organization as a whole more dependent on them. In fact, the way modern organizations are structured rewards bad complexity.

Examples of bad complexity can be seen everywhere. Marketers and communicators don't care if they make a website more difficult to navigate once they can push their message. Programmers will add more features to a product, not because these features are needed, but because new features show that the programmers have been doing something. Legal people don't want you to understand legal documents because that would diminish their importance.

Bad complexity creates dependence. Good complexity creates independence.

One of the things the Web reflects is a movement away from the production of products to the delivery of services. In a world of production the thing itself often dominates, but in a world of service the satisfaction of the customer dominates. In other words, in a service-driven world, the measure of success is not what you have produced, but rather how satisfied your customer is.

A service culture hates bad complexity. But we have a long way to go. I recently spoke to a manager of a website and told them there was a problem with one of their customer's top tasks. "That's not my problem," he replied. "That's an application. The IT department look after that."

Web teams need to take responsibility for the customer's experience on their website. But that's a major challenge because the organization is often working against the web team. Websites are often difficult to search and confusing to navigate — bad complexity — because the organizational units care more about themselves than their customers.

At the root of the problem is the fact that senior management encourages and rewards this bad complexity behavior by setting organization department/unit-based objectives, rather than customer satisfaction and task completion-based objectives.

 

Gerry McGovern, a content management author and consultant, has spoken, written and consulted extensively on writing for the web and web content management issues since 1994.

 
Oracle Supports Mobile, Embedded Apps with new Database Lite

The Mobile World Congress in Spain has only just opened and already news is just busting to get out. Oracle (site), for example, has just announced the release of its upgraded Database Lite, a solution that enables the deployment, development and management of applications for mobile and embedded environments.

The focus in this release has been support for synchronizing SQLite Database and Oracle Database. There are two principal upgrades:

  • The ability to synchronize data bi-directionally between SQLite database and Oracle Database
  • Access to a database even in the absence of a network connection

On The Road

The bottom-line result is that users will be able to access data unconstrained by bandwidth or network coverage giving them a similar user experience to users who are connected to the database.

The upgrades to Database Lite take another step in releasing site-based workers from their desks and putting them on the road, while at the same time ensuring that they can access any information they need regardless of physical location.

 … Workers need to be able to efficiently access data without interruption or hassle despite their physical location …[with this release} workers can now access their enterprise Oracle Database, no matter where their jobs take them,” said Marie-Anne Neimat, vice president Software Development at Oracle.

Oracle Database Lite 10.3

Oracle Database Lite 10.3Lite now comes with synchronization support for SQLite databases, multi-device user sharing, file based synchronization and support for RAC databases.

It consists of:

  • Oracle Database Lite Client: A small SQL database
  • Oracle Database Lite Mobile Server: Periodic synchronization allowing use in irregularly connected environments

With support for a number of platforms including 2003/XP/Vista, Redhat Linux, and Windows Mobile 5 and 6, it enables access to data while on the road with periodic updates to the Oracle database without any user actions.

It also comes with lifecycle management tools and scalable data synchronization as well as the detection and resolution of conflicting data.

New abilities that Oracle is underling as benefits with this upgrade include:

  • Device management that enables synchronization between the Database Lite Mobile Server, Oracle Database Lite Client databases and an Oracle Database.
  • Synchronization between SQLite client databases and an Oracle Database.
  • Enhanced security using a Common Access Card that requires user authentication using smart cards.
  • Device registration for common use of individual devices by several users.

Built for enterprises with a large number of devices across and outside the enterprise, Oracle Database Lite’s Mobile Server synchronizes huge amounts of data to a company’s Oracle database, and enables user access to that information when required.

If you’re interested, you can download it from the Oracle site, or check it out if you want to know more.

Interview - Drupal, WoodWing and How Web Publishers Can Survive

As we watch the many drama's in the media, the drama of the media itself trying to survive and the many micro dramas of competition and collaboration in the content management space, it's fun to get points of view from different seats at the table.

Recently we had a chance to discuss the web publishing business, Drupal partnerships, new revenue models for publishers and the quality of modern journalism with Erik Schut, the President of WoodWing Software.

As a provider of Web Publishing technologies and a company that has integrated with the likes of Alfresco, Drupal and most recently eZ Publish, the company is in the thick of the modernizing efforts of publishers. Erik had some interesting ideas to share.

CMSWire: What do you think is the most technically innovative thing happening for digital publishers today?

Erik Schut:
See how capable Smartphones like the iPhone, the upcoming Palm Pre or many others are today. You can imagine, that these devices will become one of the most important new channels in the mid future. Publishers all kind need to develop strategies to address this challenge and ways to monetize them.

CW: How do you see products like Drupal fitting into the future of digital publishing?

ES:
Regardless, if it’s print or online - publishing has been and will be about attracting communities. Drupal is one of the most powerful systems to develop Web 2.0 platforms and to support communities. So, in a nutshell, it is a perfect fit.

CW: Do products like Drupal threaten to take market share from vendors like Woodwing, why or why not?

ES:
We don´t think so. Our products focus on the entire Publishing process — from conception to publication — for all required types of media and channels. Although there are some Web CMS's trying to move into the earlier phases of the publishing process, their structures are not designed to do so and therefore they fail or require endless customizations. Drupal (like other Web CMS's) is focused on delivering the best Web enabling functionality hence very complementary to our products.

CW: What do you see as the most important concern for digital publishers in 2009 (more specifically than generating revenue)?

ES:

That depends where you come from. Being a start-up digital only publisher, having found a new business model, even today you are still looking at great opportunities. Being a well know publisher from the print days and moving into a digital only publishing environment you will have tough times seeking comparable revenues than you have had in the print-days, cost cutting is unavoidable since the online revenue usually does not even come close to the printed revenue - at least, when they continue to think just about ads as the major source of revenue.

CW: What new sources of income do you think are most promising for publishers?

ES:
Well, I see all the "Pay per"-models as most promising — Pay per Sale or Lead, Pay per Download, Pay per Service.

You can see already, that the classic full page ad is more or less a thing of the past — cross media strategies including all the models I mentioned open up new business chances both for the publishers as well as their customers.

CW: Some people say new technologies like twitter and blogs are eroding the quality of journalism. Can you share some thoughts on how you view the relationship between publishing technologies and journalism?

ES:
Our products do not influence the informational value of content, and as a vendor we are probably not the right institution to comment on these more philosophical issues.

Let me give you my personal view — it depends, on what you call quality. If quality means non-biased, based on in-depth research, written by a professional journalist, published only based on facts and after hearing all parties involved — yes quality will drop.

If quality means on-the-spot, instantly, covered by a larger number of writers, juiced with opinions and emotions, I'd say quality improves. Probably both forms will coexist with different pricing models in future.

About WoodWing

WoodWing was founded in 2000 and started life as the first company to fully commit to the Adobe InDesign and InCopy platform. Their core product, Enterprise — the Publishing Platform, is focused on what the company calls Editorial Content Management.

Open Atrium: A Drupal Based Intranet Ecosystem

Development Seed, a communication shop dedicated to creating handy Drupal-based solutions, today announced the availability of a whole kit and caboodle of open source intranet wonder.

Open Atrium, now officially in its public Beta phase, is an open source starter intranet package that includes popular tools like blogs, wikis, a calendar, to-do lists, a ticketing system and microblogging.

The Seedling

The Development Seed team has been exercising their communication expertise for roughly six years. With an underlying mission to provide technological solutions for world-changing organizations, the brains behind the operation have devised ways to help the UN and the World Bank, among many others, further their impact.

Open source from the very start, Development Seed chose Drupal to help build their tools because "it’s powerful, it’s stable, and it has a great community supporting it." Five years later and for the very same reasons, they've again gone with Drupal for their first packaged, separate distribution. 

The Atrium

A team intranet, Open Atrium allows users to coordinate on projects with their co-workers.

OpenAtrium_GrpDashbrd.jpg

Open Atrium - Group Dashboard

With a point and click setup, there is out-of-the-box functionality for creating different spaces for different projects, adding people to each space, and 6 tools: a dashboard, a blog, a wiki, a calendar, a casetracker and a micro-blog.

OpenAtrium_ShoutBox.jpg
Open Atrium - Shoutbox

Have a look at this out of the box capability:


A Strong Drupal Backend

In addition to all the the built-in functionality, developers can create their own features, themes and modules as well. This extensible core is built on the Drupal Features System. Features can be built using Drupal.org site building modules (Views, CCK, Context, etc.), or you can  leverage other modules like FeedAPI, Faceted Search, etc.

But it's not going to stop there. Development Seed strongly believes in the idea of sharing your features. "The development paradigm adds the concept of usable features to Drupal — rather than just modules to be used as building blocks - so that more novice users can enable new plugins quickly."

There are plans to create a decentralized network of Feature Servers — servers that store third party features and their updates. You can learn more about their plans from this post on their blog.

Open Atrium is also being translated into a number of different languages, which adds to its appeal.

Why Open Source

With Drupal as the backbone to Open Atrium, it is open sourced under GPL v. 2 b. Anything that isn't specifically Drupal, such as themes is open sourced under BSD. To keep all thing code safe, sane and public, Open Atrium source code is all stored on GIThub.

Development Seed believes that crowdsourcing new features will take Open Atrium to levels many other solutions haven't reached. Says the Open Atrium team: "We open sourced Open Atrium because we see it as a seed for something much larger — a community that makes great team communications tools. And it's working. Open Atrium is being translated in more than a dozen languages and several hundred people are growing its base of features."

The Roadmap

Open Atrium has an official roadmap that shows you where the company plans to take the solution. Version 1.0 stable shows the functionality they are working towards. Version 1.1 includes iPhone/mobile support, calendar enhancements and notifications. 

Other Shrubbery

Development Seed's solution sounds promising, but they're certainly not the only gang with their hands in the Drupal jar.

Pressflow from Four Kitchens is also a free, open source solution derived from the Drupal core. The tool is designed to enhance performance, scalability and data integrity. They have recently introduced direct download capability which should entice many more users to Pressflow 6.

And let's not forget Acquia, a member of the global Drupal community that provides all kinds of razzle dazzle for the web content management system. Most recently, they released the Drupal Stack (DAMP) Installer, a package that allows users to easily install the necessary components to get a Web CMS up and running.

Given that Open Atrium was downloaded 3,300 times in the first day alone, it looks like the solution is going to be a pretty viable alternative. Get your copy here.

What do you think? Will a big new solution from a relatively small guy be able to hold its own?

Drupal vs Joomla: Which CMS is Best?

Anyone trying to evaluate open source content management systems is aware that there aren't a lot of recent, useful comparative reviews. What's surprising is that this issue is true even for such popular solutions as Drupal and Joomla.

Stating in January that, "most comparisons of Drupal (site) and Joomla (site) conclude that you should select the one that best suits your needs. However, they give too little guidance about how to do that," Webology eBusiness Solutions set out to quantify the pros and cons of each by releasing a survey.

The Survey

The survey divided questions into five categories:

  1. Developers
  2. Documentation
  3. Performance/Functional Aspects
  4. Appearance
  5. Ease of Use/Learning

Users were classified by their response to "CMS most experienced with," with those answering "Not Applicable/Don't Know" to this question being removed from the analysis.

In general, the respondents were slanted a bit more toward Joomla users than Drupal users. Their roles when working with their respective CMS's break down to the largest group being Project Managers, and other large groups including Programmers and Designers. The Drupal users were, somewhat unsurprisingly, more experienced, with a median of 7 years experience in web development, while Joomla users claimed 5.

The Results

In general, there were a lot of responses that fit expectations.

Drupal Users Love Drupal, Joomla Users Love Joomla

Drupal users list the highest client satisfaction with Drupal, and Joomla users list the highest satisfaction of their clients with Joomla. Drupal developers feel that Drupal is easier for developers to learn, and Joomla users feel that Joomla is easier to learn. After all, if you already chose Drupal or Joomla, there was probably a reason you chose it at the time.

Drupal Better for Extensibility and Large Sites

Once you get down to slightly less biased issues, it gets more interesting.

Drupal users rate their CMS higher than Joomla users rated theirs in areas such as documentation (especially core and module documentation) and bugs (core and modules). Drupal users apparently feel that their add-ons integrate better with the core, and their framework makes it easier to extend their CMS's capabilities.

Drupal users also rated Drupal higher than Joomla users rated Joomla for their support of multimedia, social networking, SSL, forums, event calenders, blogging, document management, SSL, internationalization, user management and permission features (a huge gap of 40%), ease of external integration, the ease of developing large, complex web sites, and the quality of add-ons for enhancing functionality.

Joomla Easier for the Non-Geeks

However, Drupal didn't win in every aspect. Joomla users rated Joomla higher than Drupal users rated Drupal when it came to the ability for non-technical people to learn the CMS interface (another large gap), maintenance and upgrading, the ability to create a new and functioning site quickly, the ability to teach clients to use their CMS effectively, and their willingness to put time and money into improving poorly performing extensions.

Which Web CMS is Better?

Sorry, there's still no cut and dried answer, and for that matter, we don't even believe in the question.

If this survey proves anything, it's that the choice of Web CMS depends on what you're trying to do —  which is what we've been saying all along. At least now folks have a more quantifiable set of opinions to look at.

For the complete list of questions and responses, along with all of the numbers, see the Webology eBusiness Solutions blog

Drupal vs eZ Publish vs WordPress vs CMS Made Simple

As nearly every article we publish on the topic attests, there is no best CMS — there's only best fit given the context, if that. At the recent DrupalCamp in Helsinki Exove, a Finnish technical consulting company focused on open source solutions, presented their take on how to choose the best CMS given the client's project context.

They looked at 4 web content management systems: Drupal, WordPress, eZ Publish and CMS Made Simple.

Given the context, it's no surprise that their point of reference was Drupal. But what convinced us to mention the presentation was their concise yet useful take on how the 4 products differed and in what circumstances they encouraged the use of one versus another. Let's have a look.

Drupal vs. WordPress

WordPress has its strengths and Exove acknowledges this. What they point out is that the product excels in blogging scenarios and fares OK in the community and UGC areas.

WordPress, as they point out, is not meant for sophisticated or large corporate websites, nor is it terribly strong on the caching side. Lower implementation costs and simplicity were boons they noted for this option.

Drupal vs. CMS Made Simple

Simplicity is not what Drupal is best known for. CMS Made Simple obviously attempts to lay claim to this domain, and it does. The key themes for CMS Made Simple were low cost, ease of administration and ease of implementation.

It's not a product you want to extend much and it is not a good fit for multi-lingual environments. When requirements fit the CMS Made Simple features list well, this is when Exove goes with this option.

There are probably a number of well known Web CMS options that fit in at this level — barrier to entry is low, competition is healthy.

Drupal vs. eZ Publish

eZ Publish is a sophisticated content management system that is backed by a commercial entity, eZ Systems. When we look at the line-up that Exove has chosen, it's eZ and Drupal who we consider most competitive with one another.

eZ Publish Strengths

The strengths for eZ Publish include sophisticated caching, a flexible admin — either a simple toolbar approach to content management or a fully featured and extensible administrative back office, commercial support and the ability to more easily implement complex workflows (this is also an area of active development for eZ Publish).

A strong point for eZ Publish is the web publishing space. They company has invested considerable effort to meet the needs of online publishers and also has the eZ Flow add-on which gives sophisticated content controls to newsroom managers.

The downsides to eZ which Exove points out are that it is not as strong as Drupal with UCG or community features, that the product can be harder to extend and that the last release cycle was a bit slow.

For the most part, I'd say that these are fair criticisms. Though I know from my many conversations with eZ Systems that 2008 was a restructuring year for them, and they have now changed their release process such that it's locked on a 2x per year schedule.

Drupal Strengths

When does Exove choose Drupal over eZ Publish? The say often this is a client request — Drupal has better brand awareness. Other deciding factors are the level of UGC or community features required — Drupal is strong here — and the amount of customization required. On the customization side Drupal can win for 2 reasons.

For one, the huge body of contributed modules means rapid prototyping and/or implementation of new production ready features tends to be faster than with products that have a less energetic community. The second reason is just familiarity. If you have a dev team that knows one product or the other better, then customization is going to be faster with the better understood product and API.

Gilbane Acquired by Analyst Firm Outsell

One of the most known analyst firms — the Gilbane Group (site) — has been on the research and consulting market since 1987. Today marks another historical point for the firm – their acquisition by Outsell, Inc., a younger analyst company that was founded in 1998. The transaction between the two started at a breakfast meeting one day and has been in discussions for the past 5 years. We talked to Frank Gilbane, who gave us some insight into the merger.

Who is Outsell

Never heard of Outsell, Inc? It’s a research and advisory firm for the information and publishing industries with offices in Burlingame, CA, and London, UK, and customer base full of C-level folks.

How Gilbane and Outsell Come Together

Outsell is about 10 times bigger than Gilbane as an organization, but the brand is not very known. Hence, no wonder that Gilbane is staying as brand.

The firm is also bigger in the media and web publishing space. About 70% of their business is selling information to publishing and media companies. Gilbane, on the other hand, majors (for about 70%) in selling information and consulting services across all types of enterprises, and only 30% is focused on the publishing business.

Similar to Gartner, Outsell’s business model is classic subscription advisory services with about 80% of business falling into this bucket, and the rest is being done in the area of custom strategic consulting. Most of Gilbane’s business comes from custom consulting.

According to Gilbane, the two firms complement each other, with Outsell focusing on business information, and Gilbane’s focus on content management technology. Together, they will provide everything about information, both its usage and surrounding technologies.

Under one umbrella, the joint headcount will be around 50, including full-time and contractor analysts on both sides. Gilbane's HR and finance personnel will be trimmed down and merged with Outsell.

How Customers Are Affected

Gilbane says customers will not see any difference in how Gilbane will operate from now on. Having access to Outsell’s research will be useful to Gilbane customers, he adds. So far, Gilbane customer reactions have been a la “business as usual.” Some of the common customers (there are about 3 of those) are probably on the even happier side.

Gilbane is expecting that some customers may think there will be a change of focus from web content management technologies, but he doesn’t foresee that.

What Changes

Initially, we are told not much is going to change. More integration between two organizations may come later.

One of the most visible changes will be new business cards for the Gilbaners, which will from now on say “The Gilbane Group, a division of Outsell, Inc.” Frank Gilbane remains the president.

The Gilbane conferences — Gilbane Boston and Gilbane San Francisco — are not changing, with the only exception that we will probably see more Outsell analysts as speakers and panelists. Gilbane also mentioned that they may beef up the publishing technology conference track.

For Gilbane, this transaction is a way to grow faster. As its founder notes, they have been doing everything organically. Therefore, the biggest challenge has been to keep up with a number of inquiries they get. Outsell’s sales people will step in to work on business development initiatives.

Among other recent consolidations in the research industry we’ve seen lately, the Gilbane acquisition is nothing alarming, but rather expected.