Posts tagged "open text"

The Keys to Success with Cloud Based Website Hosting

Today's websites have become the social marketplace where your customers and potential customers can meet, find the information they need, provide their own insights and feedback and more.

This means your traditional web content management system is probably falling short in its duty. What you're probably looking for is a digital publishing + engagement platform that offers a rich set of features, include managing digital assets, integrating with social networks, and pushing your content out across multiple channels. On top of all that, you need to do it quickly.

Cloud-based services come readily to mind when the pressure is on. In fact, according to a recent study by Springboard Research, 83% of companies in the Asia-Pacific region are considering cloud services in some form — many as a way to deliver applications on-demand. However, in the same study, 46% indicated concerns over security and the integrity of their data in the cloud.

If you need to build a stronger web presence and are interested in doing it using cloud services, then attend the webinar Enough Fluff. 3 Key Ingredients for Maximising Your Content in the Cloud on Thursday, November 18th, 2010 at 10:00 am (UTC+10) Sydney, Australia.

During the live event you will discuss best practices related to cloud security and hear about deployment lessons from local experts, such as Melbourne IT and Hyro, as well as hear from experienced field hands who share their tricks and tips.

If you're ready to take your cloud strategy to the next level, then register here

FileTek Releases Migration Tool, Adapters For SharePoint, IBM, Open Text


Information and document management provider FileTek (site) has just released new content migration software that enables users to move documents that are stored on network files into enterprise content management systems.

The new Trusted Edge for Intelligent Content Migration (ICM) works by providing adapters for the majority of systems including SharePoint, Open Text’s Livelink and IBM’s content and records management software.

In essence what ICM does is to locate, classify and move documents based on administrator defined criteria into secure locations by uniformly classifying and tagging both new and legacy content during the archiving process.

Intelligent Document Migrations

Maybe it’s just an accident that this has been released only two months before the release of SharePoint 2010 but whether it is or not, it will give SharePoint users an additional adapter that will be able to take network documents and throw them into SharePoint.

While it’s not the only system that will benefit, all the buzz at the moment is SharePoint 2010 and this kind of release needs to be seen in this context just for the moment.

One of the principal advantages of this new software is that it will be able to burrow into shared drives across a network and all the information that is stored in them, be that information business critical or horoscopes downloaded over lunch breaks, identify what is needed, take it out of the shared files and send it to a safe repository.

For the large part, current software moves bulk data “as is” and pushes it all across to a repository so instead of having a disorganized and uncategorized stack of document files in your shared folders, you have a stack of disorganized and uncategorized documents in your records management, document management or enterprise content management system. And that’s not good.

ICM deals with this by tagging only relevant content according to pre-configured file policies that can be built around file type, path, name and even file content. Based on that it can make intelligent decisions on whether the content should be migrated. If the content is moved, it is tagged with further metadata to make it easier again to find.

FileTek’s Trusted Edge

This is not the first foray for FileTek into the world of unstructured content, nor is it the first time it has produced software to deal with it.

Last September it released Trusted Edge v4.0 which is able to get into employee’s laptops and desktops — transparently they say — to get all the unclassified content sitting there properly organized.

By its own estimates, FileTek reckons that up to 80% of unstructured content resides on either desktops on laptops and their focus with that release was to cull the content form “the edge of networks” and classify it all.

It too can work with the major ECM systems, including SharePoint, IBM Content Manager, Open Text Livelink and EMC. Watch out for further solutions to whip all that unruly content into shape!

Document Management Roll-up: Migrating Lotus Notes To SharePoint 2010, Open Text Gets Mobile

This week AvePoint released a migration tool for moving Lotus Notes content into SharePoint 2010, while the markets wait for Oracle's Q3 results. Meanwhile, Open Text makes your documents mobile.

AvePoint, Lotus Notes And SharePoint 2010

AvePoint (news, site) continues to produce new tools for the upcoming release of SharePoint 2010, this time with DocAve Lotus Notes Migrator for SharePoint, which predictably enough enables companies using Lotus Notes to migrate seamlessly to SharePoint 2010.

Last month, DocAve Migrator solved the problem of moving legacy content from SharePoint 2003 and SharePoint 2007 to SharePoint 2010 (news, site) with the DocAve Migrator.

This latest release, DocAve Lotus Notes Migrator for SharePoint, is one of three tools in the DocAve Notes Transition Suite. The others include:

  • DocAve Notes Migrator for Exchange: Enables automatic migration of content from Lotus Notes to Exchange.
  • DocAve Replicator for SharePoint: Gives real time synchronization of content in SharePoint to mirror that of Lotus Notes.

Combined, users can map all content, documents and other collaborative assets from Lotus Notes, QuickPlace and Quickr, including workflows, document libraries and built-in views to SharePoint 2007 and 2010 lists, libraries, sites, workflows and wiki destinations.

Oracle’s Q3 Results

Nothing like being forewarned. In this case it’s just to give the heads-up that Oracle (site) will be releasing its results for the third quarter on Thursday coming in what is widely being anticipated as the best indicator of how technology spending, particularly within the enterprise content management sector, is doing so far this year.

Analysts at most financial institutions are anticipating a rise in sales overall, with news agency Reuters (site) reporting that their survey of analysts are expecting the software giant to make, and even beat, Wall Street expectations.

Last August Oracle's closely watched new software sales fell short of analysts' forecasts in that quarter as it got hit by the brunt of the tech slowdown. While predictions are generally optimistic, the wild card will be how Sun (site) has performed — the acquisition of which was finally closed five weeks before the end of the quarter.

Pegasystems Upgrades BPM Suite

Only a week after Pegasystems announced the US $161 million deal that saw the business process management software vendor buying out customer relationship management vendor Chrodiant, it has announced the release of the latest version of its SmartBPM Suite.

SmartBPM 6 got its first public airing at the Gartner Business Process Management summit, which is running at the moment in Las Vegas.

Among the many new features, SmartBPM 6 delivers advanced collaboration capabilities, increased speed and usability via its Web-based user interface. It also offers enhanced process discovery, and role-based views to enhance ease of use. In fact, there is a lot to be said about the new collaboration abilities in this version.

There is, for example, extended multi-channel collaboration with built-in support for email, chat, RSS and business events enabling users to bring any form of communication with clients into the process, meaning every interaction, question and exception becomes part of the process.

It also comes with an event feed integrated into the SmartBPM business architecture so business and analyst teams can easily connect and communicate in a single environment.

This can only help to integrate Chrodiant into its business. Pegasystems vertical frameworks along with its process management capabilities fit tightly with Chordiant's CRM expertise and the plan is to unify both. There has been no indication as yet how long before we willsee the release of a combined product.

Open Text Everywhere

With the extension of Open Text’s (site) enterprise content management suite to mobile devices, users will now be able to manage their documents and data using a new application called Open Text Everywhere.

Part of the newly outlined mobile strategy, the application will offer users the ability of manage and browse folders and view and manage email documents stored in the Open Text ECM Suite. It will also be able to initiate workflows and attach and view documents related to business processes.

Document Management Developments In Asia

India seems just about irresistible to document management companies looking for new markets. Canon (site) has announced that it will roll out a new line of document management products there in the coming weeks, while Xerox (site) has just announced the opening of an “innovation hub” that will focus on developing document management products.

Canon’s 40 new products, the company says, will all be able to integrate with both Adobe (site) and Microsoft (site ) ensuring comprehensive security and document lifecycle management capabilities. There are also plans to roll out newer line of hi-end commercial printers and projectors.

The aim of Canon’s move is to double its B2B and government business revenue in India with document management and image capturing devices seen as future growth drivers. The government sector and B2B segment currently contributes around 20% each to the company’s turnover.

For its part Xerox is bringing together researchers and industry partners to develop document management software that is accessible to emerging market countries.

Located in the city of Chennai, the India Hub will enable Xerox to expand and build relationships it already has in the region with research focusing on imaging, data mining and smart document management as well as cloud computing.

Open Text to Cash Out CDN $35 Million for Nstein

Hey, look, it took no time at all. As we predicted a little while ago, Open Text (site) is getting ready to make yet another acquisition in the Web CMS space.

This time around, it’s their Canadian neighbor Nstein Technologies Inc. (news, site) — the makers of TME (Text Mining Engine). Data mining and analysis, and not necessarily WCM or DAM, is likely the main focus of this deal.

(Still) Continuing the CMS Quilting Exercise

As if the RedDot and Vignette saga wasn’t enough, Open Text is bringing on yet another Web CMS product into its quilt of content management technologies.

With Nstein, however, there’s also a nice touch of semantic search technologies, as we in detail showed you recently, when the vendor released Semantic Site Search (3S). Not to mention Nstein's Text Mining Engine (TME), which we think might be the main focus of this deal.

The Deal

As of now, the two entered into a definitive agreement, by which Open Text will acquire all of the issued and outstanding common shares of Nstein through an Nstein shareholder-approved amalgamation with a subsidiary of Open Text under the Companies Act (Québec).

Nstein shareholders will receive CDN $0.65 in cash for each Nstein common share. As of Friday 02/19/2010, Nstein shares were at $0.34, with average volume of 28,675 shares and the 52-week range from $0.23 to $0.55. All in all, not a bad deal for Nstein shareholders, as the Open Text purchase price represents a premium of approximately 100% above the 30-day trading average.

The entire transaction is valued at approximately CDN $35 million.

What to Expect

The transaction is expected to close in Q2, if two-thirds of Nstein’s shareholders agree, making Open Text shareholders warm and fuzzy, and showing some growth (albeit, not organic) for Open Text itself.

Aside from upcoming layoffs at Nstein, we have a feeling that Open Text will concentrate on the data mining side of things with Nstein and, eventually, stop supporting the WCM/digital publishing arm of Nstein (after milking that cash cow).

Nstein has been doing a good job on the data mining and semantic search fronts lately, and there’s enough products in Open Text portfolio as it is to publish pages and manage digital assets, but:

A - decent, in-house built semantic search engine

B - Sentiment Analysis engine

C - Image-based search

D - data mining through Text Mining Engine (TME) (would be a nice addition to Vignette, no?)

are all, more or less, a breath of fresh air for Open Text.

As Open Text’s president and CEO John Shackleton hinted, "Nstein will … add complementary technology and expertise that enhances our ECM solutions portfolio."

Some of Nstein's rich media management technology can be weaved in nicely with one of Open Text's previous acquisitions — Vizible (check our coverage of that here). Vizible’s solutions provide the ability to create rich visual user experiences, including 3D navigation, and cross-channel content delivery (cell phones, PDAs, web).

Given the fact that we haven't heard anything about what Vizible is doing since the acquisition, we think that will change soon, as Open Text starts working on the marriage of Vizible and Nstein.

Another stranger we haven't heard from is Open Text Social Media product. Do you see any opportunities for Nstein's technology there?

It will be interesting to see what happens to Picdar, a U.K. digital asset management (DAM) vendor that Nstein acquired back in 2008. Open Text’s Artesia acquisition does precisely DAM, and there’s no good DAM reason to combine the two products, maybe only to continue selling them both (yet, with focus on the more expensive Artesia), but to different market segments.

SAP Teams with Open Text for Digital Asset Management (DAM)

And for the third course, SAP will also be serving Open Text’s (site) Digital Asset Management (DAM) solution. Announced today, SAP and OTEX enter the third wave of the existing 20-year-long relationship by offering DAM as part of the global reseller agreement.

Open Text DAM Under SAP Brand

Before today, SAP has been reselling Open Text Document Access, Archiving and Invoice Management products under SAP branding. Most recently, SAP also started reselling Open Text ECM.

Open Text DAM for SAP, one of the components of the Open Text ECM Suite, will be positioned as part of marketing resource management (MRM) and intellectual property management (IPM) capabilities of the SAP Customer Relationship Management (SAP CRM) application. The new name has also been chosen: SAP Digital Asset Management application by Open Text.

What’s the Value Proposition?

Since Open Text DAM will be sold in conjunction with SAP CRM, SAP Digital Asset Management should be able to support the entire marketing process from planning, developing content, execution and results measurement.

Some of the product features include the ability to collect, manage, search and distribute various types of digital assets. Ingesting, logging, transcoding and archiving of rich media content is also part of the integrated offering.

SAP Intellectual Property Management application brings in the angle of organizing, collaborating and tracking digital content.

Trying to Solve DAM Challenges

The joint venture tries to focus on enterprise marketing departments and media/broadcasting/publishing companies that have a need for management (and re-use, as we know this is important) of large amounts of digital assets.

DAM is on the rise with increased adoption of digital marketing channels, yet many organizations are faced with challenges around standardized processes and proper tools for content asset creation, publishing, maintenance and distribution.


Apache Chemistry Gains New Contributors via OpenCMIS

Just recently, we reported on Nuxeo’s (site) steady progress with Apache Chemistry, a Java implementation of the CMIS spec.

The newest development on this front is OpenCMIS (a project led by Alfresco, SAP and Open Text) that is adding their collection of libraries, frameworks and tools around CMIS to Apache Chemistry.

No, it is *not* an attack against Chemistry, but more of a friendly merger.

Recap on Apache Chemistry

Initiated by Day Software (see our interview with CTO David Nuescheler), Sourcesense and Nuxeo, Apache Chemistry started as a proposal for a new sandbox called ‘jcr-cmis’ in Apache Jackrabbit. Chemistry entered Apache incubation in April 2009.

Java-centric Apache Chemistry includes:

  • a high level API
  • a low level SPI
  • generic implementations of clients and servers for AtomPub and SOAP bindings
  • sample backends to serve data from repositories

Chemistry now targets CMIS 1.0 CD 05 draft, soon to be 06.

What is OpenCMIS and How the Two Come Together

OpenCMIS (dating back to summer 2009) is a community of folks employed by Alfresco, SAP and Open Text with the usual suspects as initial committers:

  • Florian Mueller (Open Text)
  • Jens Huebel (Open Text)
  • David Caruana (Alfresco)
  • David Ward (Alfresco)
  • Martin Hermes (SAP)
  • Stephan Klevenz (SAP)
  • Paul Goetz (SAP)

The goal of this CMIS implementation is to provide an enterprise-ready client library for Java that was missing in the existing CMIS prototypes, according to Open Text’s Florian Mueller.

Mueller describes the OpenCMIS architecture as follows, pointing out some differentiators between OpenCMIS and Chemistry:

  • There are two layers in OpenCMIS: the provider layer and the client layer.
  • The provider layer implements CMIS bindings. The opencmis-provider-api maps the CMIS domain model, handles immutable data objects (while chemistry-api follows an object-oriented approach)
  • The client layer, being on top of the provider layer, is a Java-like interface with all the classes and methods expected in an object-oriented interface
  • Chemistry uses Abdera to communicate with the server, and OpenCMIS is based on JAX-B and some CMIS-specific XML coding
  • OpenCMIS has a caching infrastructure that is specific to CMIS and OpenCMIS

As Muller notes, “The overall architecture and principals below the API are very, very different. Bringing both together would require philosophy changes on both sides. I'm not saying that this isn't possible, but it's a lengthy process.

Later on and more optimistically, Day’s Paolo Mottadelli describes in his blog OpenCMIS as “the last blast for Chemistry; the other big thing of the beginning of 2010,” as OpenCMIS joins Apache Chemistry with a request to merge the two codebases on the Apache Maven infrastructure. OpenCMIS, by the way, also uses other Apache products, such as Commons Codec and Commons Logging.

This merge is definitely an advancement in open source CMIS efforts on server and client sides, and covers different areas of the project, including:

  • Low level CMIS client library with support for AtomPub and Web Services bindings
  • High level CMIS client library sitting on top of the low level client with Java API (still in development)
  • CMIS server handling CMIS bindings on the server side and mapping them to a common set of Java interfaces
  • InMemory test repository for the CMIS server. A file system based test repository is under development and should be available soon
  • CMIS browser (currently, AtomPub only) for access to CMIS-enabled repositories

Nuescheler referred to OpenCMIS as “well architected and already very mature in its code base.” Even though CMIS is not even an official standard yet (the second round of public review ending today), and these two projects come from different backgrounds, this joint venture looks like a good approach to collaboration, improving the code and helping spring CMIS adoption into the masses.